Frequently Asked Questions
Find answers to some common questions about the service we provide
Didn't find what you're looking for? Call us at (217) 778-2247 or send us a message
General Questions
What areas do you serve?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
How long have you been in business?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you bring your own supplies and equipment?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
What forms of payment do you accept?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
How far in advance do I need to book a cleaning?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Pricing & Payment
How much do your services cost?
Pricing depends on several factors: space size, conditions, frequency of services needed, and other specifics requested. We offer free custom quotes with a walkthrough so you know exactly what to expect.
Do you require a deposit or payment upfront?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
What payment methods do you accept?
We accept ApplePay, Venmo, Checks, and Bank Tranfers
Are there any additional fees?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you offer free quotes?
Yes! We offer free custom quotes. Just let us know about your needs and we'll contact you back -usually within 24 hours.
Residential Cleaning
What's included in a standard cleaning?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you offer deep cleaning?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do I need to be home during the cleaning?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
What if I need to skip a cleaning?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
What's the difference between a standard and deep cleaning?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Will the same cleaners return each time?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Commercial Cleaning
Can you clean outside of business hours?
Pricing depends on several factors: space size, conditions, frequency of services needed, and other specifics requested. We offer free custom quotes with a walkthrough so you know exactly what to expect.
Do you offer janitorial services?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
What type of business do you serve?
We accept ApplePay, Venmo, Checks, and Bank Tranfers
Do you require long-term contracts?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you offer free quotes?
Yes! We offer free custom quotes. Just let us know about your needs and we'll contact you back -usually within 24 hours.
U of I & Student Housing
Do you offer move-in and move-out cleaning for students?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you clean fraternities and sororities?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you work around the academic calendar?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Realty & Property Managers
How quickly can you clean a property for a showing or open house?
Pricing depends on several factors: space size, conditions, frequency of services needed, and other specifics requested. We offer free custom quotes with a walkthrough so you know exactly what to expect.
Do you offer move-in and move-out cleaning for tenants?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul
Do you offer pre-listing deep cleans?
We accept ApplePay, Venmo, Checks, and Bank Tranfers
Do you offer recurring maintenance cleaning for multi-unit buildings?
We serve the Champaign and Urbana area primarliy but have recntly expanded to Rantoul